Terms and Conditions


Welcome to the Khoury Travel Agency website (the "Website"). This Website is provided solely to assist customers in gathering travel information, determining the availability of travel-related goods and services, making legitimate reservations or otherwise transacting business with travel suppliers, and for no other purposes. The terms "we", "us", "our" and "Khoury Travel Agency" refer to Khoury Travel Agency. The term "you" refers to the customer visiting the Website and/or booking a reservation through us on this Website, or through our customer service agents.

This Website is offered to you conditioned upon your acceptance without modification of all the terms, conditions, and notices set forth below (collectively, the Agreement). By accessing or using this Website in any manner, you agree to be bound by the Agreement. Please read the Agreement carefully. If you do not accept all of these terms and conditions, please do not use this Website. Be sure to return to this page periodically to review the most current version of the Agreement. We reserve the right at any time, at our sole discretion, to change or otherwise modify the Agreement without prior notice, and your continued access or use of this Website signifies your acceptance of the updated or modified Agreement.


As a condition of your use of this Website, you warrant that:



The content and information on this Website (including, but not limited to, price and availability of travel services), as well as the infrastructure used to provide such content and information, is proprietary to us or our suppliers and providers. While you may make limited copies of your travel itinerary (and related documents) for travel or services booked through this Website, you agree not to otherwise modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell or re-sell any information, software, products, or services obtained from or through this Website. Additionally, you agree not to:



Additional terms and conditions will apply to your reservation and purchase of travel-related goods and services that you select. Please read these additional terms and conditions carefully. You agree to abide by the terms and conditions of purchase imposed by any supplier with whom you elect to deal, including, but not limited to, payment of all amounts when due and compliance with the supplier's rules and restrictions regarding availability and use of fares, products, or services. You acknowledge that some third-party providers offering certain services and/or activities may require you to sign their liability waiver prior to participating in the service and/or activity they offer. You understand that any violation of any such supplier's rules and restrictions may result in cancellation of your reservation(s), in your being denied access to the applicable travel product or services, in your forfeiting any monies paid for such reservation(s), and/or in our debiting your account for any costs we incur as a result of such violation.


The information, software, products, and services published on this website may include inaccuracies or errors, including pricing errors. In particular, Khoury Travel Agency does not guarantee the accuracy of, and disclaim all liability for any errors or other inaccuracies relating to the information and description of the hotel, air, car and other travel products displayed on this website (including, without limitation, the pricing, photographs, list of hotel amenities, general product descriptions, etc.), much of which information is provided by the respective suppliers. In addition, we reserve the right to correct any pricing errors on our website and/or on pending reservations made under an incorrect price.In such event, if available, we will offer you the opportunity to keep your pending reservation at the correct price or we will cancel your reservation without penalty.

Hotel ratings displayed on this website are intended as only general guidelines, and we do not guarantee the accuracy of the ratings. Khoury Travel Agency and its suppliers make no guarantees about the availability of specific products and services. Khoury Travel Agency and its suppliers may make improvements and/or changes on this website at any time.

Khoury Travel Agency and its suppliers make no representations about the suitability of the information, software, products, and services contained on this website for any purpose, and the inclusion or offering of any products or services on this website does not constitute any endorsement or recommendation of such products or services by the Khoury Travel Agency. All such information, software, products, and services are provided "as is" without warranty of any kind. Khoury Travel Agency and its suppliers disclaim all warranties and conditions that this website, its servers or any email sent from Khoury Travel Agency and/or its suppliers are free of viruses or other harmful components. Khoury Travel Agency and its suppliers hereby disclaim all warranties and conditions with regard to this information, software, products, and services, including all implied warranties and conditions of merchantability, fitness for a particular purpose, title, and non-infringement.

The carriers, hotels and other suppliers providing travel or other services on this website are independent contractors and not agents or employees of Khoury Travel Agency. Khoury Travel Agency is not liable for the acts, errors, omissions, representations, warranties, breaches or negligence of any such suppliers or for any personal injuries, death, property damage, or other damages or expenses resulting therefrom. Khoury Travel Agency has no liability and will make no refund in the event of any delay, cancellation, overbooking, strike, force majesty or other causes beyond its direct control, and it has no responsibility for any additional expense, omissions, delays, re-routing or acts of any government or authority.

In no event shall Khoury Travel Agency and/or its suppliers be liable for any direct, indirect, punitive, incidental, special, or consequential damages arising out of, or in any way connected with, your access to, display of or use of this website or with the delay or inability to access, display or use this website (including, but not limited to, your reliance upon opinions appearing on this web site; any computer viruses, information, software, linked sites, products, and services obtained through this website; or otherwise arising out of the access to, display of or use of this website) whether based on a theory of negligence, contract, tort, strict liability, or otherwise, and even if Khoury Travel Agency and/or its suppliers have been advised of the possibility of such damages.

If, despite the limitation above, Khoury Travel Agency or its suppliers are found liable for any loss or damage which arises out of or in any way connected with any of the occurrences described above, then the liability of the Khoury Travel Agency and/or its suppliers will in no event exceed, in the aggregate, the greater of (a) the service fees you paid to Khoury Travel Agency in connection with such transaction(s) on this Website, or (b) Twenty Jordanian Dinars (JOD20.000) or the equivalent in local currency.

The limitation of liability reflects the allocation of risk between the parties. The limitations specified in this section will survive and apply even if any limited remedy specified in these terms is found to have failed of its essential purpose. The limitations of liability provided in these terms inure to the benefit of the Khoury Travel Agency Companies, the Khoury Travel Agency Affiliates, and/or their respective suppliers.


You agree to defend and indemnify Khoury Travel Agency and/or its suppliers and any of their officers, directors, employees and agents from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including but not limited to reasonable legal and accounting fees, brought by third parties as a result of:



Any software that is made available to download from this Website ("Software") is the copyrighted work of Khoury Travel Agency and/or its suppliers. Your use of such Software is governed by the terms of the end user license agreement, if any, which accompanies, or is included with, the Software ("License Agreement"). You may not install or use any Software that is accompanied by or includes a License Agreement unless you first agree to the License Agreement terms. For any Software made available for download on this Website not accompanied by a License Agreement, we hereby grant to you, the user, a limited, personal, nontransferable license to use the Software for viewing and otherwise using this Website in accordance with these terms and conditions and for no other purpose.

Privacy Policy for Khoury Travel Agency


At Khoury Travel Agency we understand that data privacy is a very important issue. Khoury Travel Agency is committed to protecting the privacy of your personal details every time you make a purchase online, and considers the safety of customer information a matter of great importance. This policy explains how we use customer information and how we protect your privacy. Please read it carefully. By visiting our Website, you are accepting the practices described in this Privacy Policy.


What kind of information we collect

In general. We receive and collect any kind of information you provide us. This includes information that can identify you ("Personal Information"), including name and surname, telephone number and your email. We also collect information about the transactions you complete including your credit card number, name of the card holder and expiration date. We may collect additional information regarding your travel preferences, including meal or seat requests as well as the frequent flyer/hotel/car rental program information. You can choose not to provide information to us, however, please be aware that some information is necessary to complete an order, manage your bookings or even to take part in contests or surveys. Therefore without providing it you might be unable to perform your desired action.

Passenger information. When you make a purchase through Khoury Travel Agency, we collect your travel preferences. Your profile is updated and enriched every time you use Khoury Travel Agency.

Automatic collection of information. We automatically collect certain information about your computer when you visit Khoury Travel Agency. For example, we collect information regarding the browser you use (eg. Internet Explorer, Mozilla Firefox, etc.) and IP address. We may also collect information about your activity on our site, including information such as trips viewed and purchases made. The main goal of collecting this automatic information is to improve user experience on our site.

Cookies. When you visit Khoury Travel Agency, we store cookies in your computer. Cookies are small pieces of anonymous text data, stored by your browser on your computer's hard drive. They enable Khoury Travel Agency to provide features and remember your preferences based on your last visit. Note that all information contained in cookies is encrypted for security reasons. You can always choose not to receive cookies from Khoury Travel Agency, but in this case you might not be able to access and use some of the site's features or complete a purchase successfully.

How we use your information

Personal data such as the name of the card holder, credit card number, expiry date and CVV are required to complete the booking process through our site.

Your information (other than payment information) will be used to improve and personalize our services.

In case you opted in to receive our newsletters we may use your information to send you offers and news about Khoury Travel Agency products and services or those of other carefully selected companies which we think that they may be of interest to you.

We may also use and analyze the information that we collect so that we can improve our services.


Sharing your information

Khoury Travel Agency may share your information with the following entities:

How we protect your information

We take all the necessary security measures to protect your personal data against unauthorized access and/or alteration, disclosure and destruction. We use all the necessary administrative, technical and physical security measures to protect the personal information you provide us. For example, only authorized employees may access your personal information. In addition, we use encryption during the transmission of your personal information across the internet as well as firewalls and intrusion detection systems to prevent unauthorized access to your personal information.

Children's privacy

Khoury Travel Agency does not sell travel or other services to children. If a child under 18 years old attempts to make a purchase through Khoury Travel Agency, we will use his/her personal information only to inform the child that we need parental permission to complete the reservation.

External links

Khoury Travel Agency may contain links to other Websites. We are not responsible for the privacy practices of other web sites.